The goal at Enovate is to help leaders and management teams to achieve their best. We see our role as mentor and catalyst. Change requires hard work, but most importantly, a desire to do things differently and a commitment to act upon it.
Enovate desires a partnership with its clients, acting together as team on plans, priorities, actions and results. Each engagement is different, unique to the client’s needs and goals. The following represent a general framework for key elements in our approach to our engagements:
Having a common understanding of the issue(s) to be addressed is critical. This is important to insure that there is an appropriate fit between the needs of the client and capabilities that Enovate brings to the engagement. Both parties need to be convinced of the potential value to be achieved.
The best result is often achieved when attacking a few things well. It will be important to define the areas that provide the most leverage for change and/or improvement and attack those first. This is usually defined in a written proposal with an agreed upon plan of attack.
Sometimes the client sees the consultant as the “answer”. That is almost always not the case. Great results occur when the client takes ownership of the change desired, and leads it. Enovate’s role is to be a catalyst, to organize the plan, gain agreement on the best way forward and to ensure it stays on track. It is also more cost-effective when the client does most of the work.
Change of any type takes time……and it’s hard. Day-to-day pressures can push these priorities to the back burner, so much so that they fall out of sight all together. Enovate’s engagement can help to keep the priorities for change front and center for everyone involved. The goal is to integrate the most important changes into the normal organizational activities first, gaining the highest leverage the most quickly.
Plans are made so we know when to change priorities. Our engagements often discover new opportunities along the way that might provide higher payback. When appropriate, a course correction needs to be taken. Of course, it is only done with full agreement of the client about the value of the new opportunities.
This cuts both ways in a partnership. The client needs to hold Enovate accountable for schedule, budget and deliverables. Enovate needs to hold the client accountable for the execution and agreed-upon changes that are defined in order to achieve the benefits defined in the engagement. At the same time, the priorities of running the business must take priority for the client, so flexibility is important.
Our goal is to make our clients better at what they do. Enovate promises open and honest feedback for the client, not necessarily what they want to hear nor what will create more opportunity for Enovate. We expect the same from the client for us. The client must see this as a high-value partnership. If at any time, either party feels progress toward the goals has stalled, the engagement should be re-visited and possibly ended.
To schedule a complimentary, initial discussion with Enovate’s Principal, click here.